Returns Policy

Returns

Our policy is that if there is a manufacturer defect you have 3 days of receipt  for replacement or credit..

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

A refund will automatically be applied to your credit card or original method of payment, only if a product you chose happens to sell out before your order has been filled. This could happen from time to time. We are sorry for that inconvenience. It could take up to 7 business days to be put back on the original credit card used for payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at melody@melodycaulder.com